


So you’ve found the perfect short-term rental (STR) to invest in — great location, solid income potential, and maybe even a pool. Now comes the next big decision:
Should you manage the property yourself, or hire a full-service property manager?
It’s one of the most important — and most misunderstood — choices STR investors make. And it can mean the difference between a profitable side hustle and a full-time headache.
In this guide, we’ll break down:
- The pros and cons of self-managing vs. full-service
- Hidden costs and time commitments you should actually factor in
- Real-world investor scenarios to help you decide
- A checklist to find the right option for you
Let’s get into it.
🤔 What Does “Self-Managing” Really Mean?
Self-management doesn’t just mean posting on Airbnb and texting a cleaner. It means you’re the CEO of your rental — handling everything from bookings to broken toilets.
Here’s what self-managers typically do:
- Create and optimize listings (Airbnb, VRBO, direct)
- Handle all guest messages, questions, check-in instructions
- Coordinate cleaners and maintenance
- Review inspections and resolve guest issues
- Track performance, pricing, and reviews
- File STR taxes, permits, and licenses
Why investors like to self-manage:
- Save on management fees (usually 15–30% of gross revenue)
- Maintain full control over guest experience and pricing
- Learn the ins and outs of STR operations
But the trade-off?
Time. Stress. And growing pains.
🛎️ What Does Full-Service Property Management Include?
A great property manager is like your COO. They take the day-to-day off your plate and (ideally) increase your revenue through expert pricing, marketing, and systems.
What full-service managers typically handle:
- Listing creation and optimization
- Dynamic pricing and calendar management
- Guest messaging 24/7
- Cleaning team scheduling and oversight
- Maintenance coordination and vendor management
- Permit compliance, STR tax filings, and insurance support
- Monthly owner reports and profit/loss statements
Why investors choose full-service:
- Saves 10–20 hours per month per property
- Peace of mind (especially for out-of-state owners)
- Better guest reviews, fewer operational mistakes
Cost: Typically 15–30% of gross booking revenue, depending on market and service level.
🔗 Compare our full-service vs. hybrid management packages
🔍 Self-Manage vs. Full-Service: Side-by-Side Breakdown
Factor | Self-Manage | Full-Service Manager |
Time Required | 10–20 hrs/month/property | 1–2 hrs/month (just oversight) |
Cost | 0% mgmt fee, but pay for tools/cleaning | 15–30% of gross bookings |
Control | 100% control of operations | Delegated control (with communication) |
Guest Support | You, 24/7 (or suffer bad reviews) | PM handles all guest issues |
Systems Needed | You build them or use tech stack | PM already has it built |
Scalability | Slow, manual processes | Easier to scale multiple properties |
Stress Level | High (esp. during peak season) | Low-medium |
Ideal For | Local investors, DIY mindset | Out-of-state owners, busy professionals |
💬 Real-World Investor Examples
🧔♂️ Chris – Self-Managing 1 Property
- Lives near his Airbnb in St. Augustine
- Loves hospitality and chats with every guest
- Hates admin work, struggles with STR taxes
- Spends ~15 hours/month managing everything
- Considering hiring a VA or part-time local help
Takeaway: Self-managing is doable — if you enjoy hosting and have time.
👩💻 Marissa – Full-Service Across 3 States
- W2 job + family + owns 4 STRs
- Lives in Atlanta; STRs in Jax, Savannah, Asheville
- Works with vetted local PMs in each market
- Prioritizes time over maxing out cash flow
- Uses reports to track performance quarterly
Takeaway: Full-service PMs give busy investors leverage and scalability.
📊 How the Numbers Actually Shake Out
Let’s compare earnings on a beach house in Northeast Florida that grosses $80,000/year.
Category | Self-Managed | Full-Service (20% Fee) |
Gross Income | $80,000 | $80,000 |
Management Fee | $0 | -$16,000 |
Cleaning, Maintenance, Tools | -$12,000 | Included or bundled |
Time Invested | 180+ hrs/year | <20 hrs/year |
Net Income (est.) | ~$68,000 | ~$64,000 |
You’d make $4,000 more by self-managing… but you’re also trading 160+ extra hours of your life for it. That’s $25/hour — before taxes, stress, or emergencies.
🧠 What Smart Investors Do
- Start self-managing to learn the ropes, then hire out when scaling.
- Use hybrid solutions — like keeping guest communication but outsourcing cleaning.
- Choose PMs who allow transparency, flexibility, and owner dashboards.
- Treat management as a business expense, not just a cost.
💡 Tip: Property managers who truly drive revenue through pricing strategy and occupancy optimization often cover their own fee through higher performance.
📝 Checklist: How to Decide What’s Right for You
✔ Do you live near the property?
✔ Do you enjoy managing people, systems, and guests?
✔ Do you have 10+ spare hours a month?
✔ Do you want total control — or total freedom?
✔ Are you trying to scale fast or just own 1–2 rentals?
✔ What’s your monthly revenue goal?
If you answer “no” to more than 2–3 of these… full-service might be your friend.
🏁 Final Thoughts: Know Your Strengths (and Time Limits)
Managing an STR is a real business. Whether you do it yourself or hire it out, the goal is the same: maximize guest satisfaction and net income while minimizing your stress.
So ask yourself — do you want to own a business, or own a cash-flowing asset?
Neither answer is wrong. But knowing your role will help you make the right call — and avoid burnout before you ever hit your first five-star review.
📬 Want Help Deciding?
At Deal Room, we help investors evaluate properties and operations.
We’ve worked with hundreds of owners — both DIY and hands-off — and can connect you to the best solution for your market.
👉 Get our free STR Management Toolkit
👉 Talk to a Deal Room advisor about your next move

DealRoom Team
Deal Room is your trusted source for smart, actionable insights in rental property investment and management. From financing and tax strategies to design and operations, we help landlords and investors make confident, informed decisions.
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