Property Management

Self-Manage vs. Full-Service: What’s Right for Your STR Investment?

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Low-angle view of a modern glass skyscraper against a clear sky in Poole, UK.

So you’ve found the perfect short-term rental (STR) to invest in — great location, solid income potential, and maybe even a pool. Now comes the next big decision:

Should you manage the property yourself, or hire a full-service property manager?

It’s one of the most important — and most misunderstood — choices STR investors make. And it can mean the difference between a profitable side hustle and a full-time headache.

In this guide, we’ll break down:

  • The pros and cons of self-managing vs. full-service

  • Hidden costs and time commitments you should actually factor in

  • Real-world investor scenarios to help you decide

  • A checklist to find the right option for you

Let’s get into it.

🤔 What Does “Self-Managing” Really Mean?

Self-management doesn’t just mean posting on Airbnb and texting a cleaner. It means you’re the CEO of your rental — handling everything from bookings to broken toilets.

Here’s what self-managers typically do:

  • Create and optimize listings (Airbnb, VRBO, direct)

  • Handle all guest messages, questions, check-in instructions

  • Coordinate cleaners and maintenance

  • Review inspections and resolve guest issues

  • Track performance, pricing, and reviews

  • File STR taxes, permits, and licenses

Why investors like to self-manage:

  • Save on management fees (usually 15–30% of gross revenue)

  • Maintain full control over guest experience and pricing

  • Learn the ins and outs of STR operations

But the trade-off?

Time. Stress. And growing pains.

🛎️ What Does Full-Service Property Management Include?

A great property manager is like your COO. They take the day-to-day off your plate and (ideally) increase your revenue through expert pricing, marketing, and systems.

What full-service managers typically handle:

  • Listing creation and optimization

  • Dynamic pricing and calendar management

  • Guest messaging 24/7

  • Cleaning team scheduling and oversight

  • Maintenance coordination and vendor management

  • Permit compliance, STR tax filings, and insurance support

  • Monthly owner reports and profit/loss statements

Why investors choose full-service:

  • Saves 10–20 hours per month per property

  • Peace of mind (especially for out-of-state owners)

  • Better guest reviews, fewer operational mistakes

Cost: Typically 15–30% of gross booking revenue, depending on market and service level.

🔗 Compare our full-service vs. hybrid management packages

🔍 Self-Manage vs. Full-Service: Side-by-Side Breakdown

Factor Self-Manage Full-Service Manager
Time Required 10–20 hrs/month/property 1–2 hrs/month (just oversight)
Cost 0% mgmt fee, but pay for tools/cleaning 15–30% of gross bookings
Control 100% control of operations Delegated control (with communication)
Guest Support You, 24/7 (or suffer bad reviews) PM handles all guest issues
Systems Needed You build them or use tech stack PM already has it built
Scalability Slow, manual processes Easier to scale multiple properties
Stress Level High (esp. during peak season) Low-medium
Ideal For Local investors, DIY mindset Out-of-state owners, busy professionals

💬 Real-World Investor Examples

🧔‍♂️ Chris – Self-Managing 1 Property

  • Lives near his Airbnb in St. Augustine

  • Loves hospitality and chats with every guest

  • Hates admin work, struggles with STR taxes

  • Spends ~15 hours/month managing everything

  • Considering hiring a VA or part-time local help

Takeaway: Self-managing is doable — if you enjoy hosting and have time.

👩‍💻 Marissa – Full-Service Across 3 States

  • W2 job + family + owns 4 STRs

  • Lives in Atlanta; STRs in Jax, Savannah, Asheville

  • Works with vetted local PMs in each market

  • Prioritizes time over maxing out cash flow

  • Uses reports to track performance quarterly

Takeaway: Full-service PMs give busy investors leverage and scalability.

📊 How the Numbers Actually Shake Out

Let’s compare earnings on a beach house in Northeast Florida that grosses $80,000/year.

Category Self-Managed Full-Service (20% Fee)
Gross Income $80,000 $80,000
Management Fee $0 -$16,000
Cleaning, Maintenance, Tools -$12,000 Included or bundled
Time Invested 180+ hrs/year <20 hrs/year
Net Income (est.) ~$68,000 ~$64,000

You’d make $4,000 more by self-managing… but you’re also trading 160+ extra hours of your life for it. That’s $25/hour — before taxes, stress, or emergencies.

🧠 What Smart Investors Do

  1. Start self-managing to learn the ropes, then hire out when scaling.

  2. Use hybrid solutions — like keeping guest communication but outsourcing cleaning.

  3. Choose PMs who allow transparency, flexibility, and owner dashboards.

  4. Treat management as a business expense, not just a cost.

💡 Tip: Property managers who truly drive revenue through pricing strategy and occupancy optimization often cover their own fee through higher performance.

📝 Checklist: How to Decide What’s Right for You

✔ Do you live near the property?
✔ Do you enjoy managing people, systems, and guests?
✔ Do you have 10+ spare hours a month?
✔ Do you want total control — or total freedom?
✔ Are you trying to scale fast or just own 1–2 rentals?
✔ What’s your monthly revenue goal?

If you answer “no” to more than 2–3 of these… full-service might be your friend.

🏁 Final Thoughts: Know Your Strengths (and Time Limits)

Managing an STR is a real business. Whether you do it yourself or hire it out, the goal is the same: maximize guest satisfaction and net income while minimizing your stress.

So ask yourself — do you want to own a business, or own a cash-flowing asset?

Neither answer is wrong. But knowing your role will help you make the right call — and avoid burnout before you ever hit your first five-star review.

📬 Want Help Deciding?

At Deal Room, we help investors evaluate properties and operations.
We’ve worked with hundreds of owners — both DIY and hands-off — and can connect you to the best solution for your market.

👉 Get our free STR Management Toolkit
👉 Talk to a Deal Room advisor about your next move

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