What to Look for in a STR Management Agreement

Before signing on, ask for a copy of their contract. Here’s what should be in it — and what to look for:

Key Sections to Review:

1. Fee Structure

• Standard: 15–30% of gross bookings
• Optional add-ons: linen service, marketing fees, setup/onboarding costs

Tip: Ask if fees are taken from gross or net (after Airbnb/VRBO takes their cut).

2. Term and Termination

• Month-to-month or 12-month contracts are most common
• Look for reasonable notice periods (30–60 days)
• Avoid large termination fees

3. Owner Responsibilities

• What are you expected to cover? (maintenance, repairs, insurance, tax filing?)

4. Maintenance Limits

• Most contracts allow PMs to approve small repairs without notice — usually under $200–$500. You should approve anything over that.

5. Payment Schedule

• When do you get paid? Monthly? Biweekly?
• Are there reserves held for expenses?

6. Guest Damage Handling

• Who handles Airbnb/VRBO claims?
• Are they proactive about recouping damages?

🔄 The Vetting Process: Deal Room’s 4-Step Playbook

Whether you’re investing in Florida or beyond, here’s a proven system to vet STR managers:

🧩 Step 1: Make a Shortlist

Ask local agents, STR Facebook groups, or Deal Room (we maintain a vetted list in every market). Choose 3–5 PMs to interview.

📞 Step 2: Interview + Compare

Use the 10 questions above and keep notes. Ask for a walkthrough of how they’d manage your property.

🔍 Step 3: Review Contracts Side-by-Side

Compare apples to apples: fees, terms, services included. If they say “we do everything” — make them define it.

📣 Step 4: Ask for References

Request 1–2 investor references. Reach out and ask:

• What do they do really well? 
• What’s been a pain point? 
• Would you hire them again? 

🧠 Bonus Tip: Trial Run or Hybrid Models

Still unsure? Ask if they’ll do a 90-day trial or hybrid model.
For example:

• They handle guest messaging and maintenance 
• You still manage pricing and calendar
  It’s a great way to dip your toes in without committing fully. 

🏁 Final Thoughts: Hire for Proactivity, Not Just Availability

The best STR managers don’t just react to issues — they prevent them.

They:

• Think like owners 
• Build systems that scale 
• Constantly monitor guest experience + revenue 

This partnership will make or break your cash flow. Take the time to vet, ask questions, and build a relationship rooted in clarity and shared goals.

🧰 Want a Sample Management Agreement?

We created a free downloadable template with example clauses, pricing structures, and owner expectations.

👉 Download the Deal Room Sample STR Management Agreement
👉 Talk to us about finding vetted STR managers in your market